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If you have questions or concerns that are not addressed by answers to  “Frequently Asked Questions”, send us an email or call us at 800-308-5182. 

Frequently Asked Questions

Please read our FAQs before sending us a message.

What are the delivery charges for orders from the Online Shop?

AloeHydrate ships your order by USPS. The shipping fee will vary depending on where you have us ship it to.

Which payment methods are accepted in the Online Shop?

We accept all major credit cards and PAYPAL.

How long will delivery take?

We use USPS. If your order is placed before 3pm PST it will ship that day. Delivery time will vary depending on where you have us ship your order to.

How secure is shopping in the Online Shop? Is my data protected?

Very secure! Our servers are scanned daily and best of all we don’t keep you credit card information.

What exactly happens after ordering?

Once your order is received, it is then down loaded in the warehouse where it is picked from the shelf, packaged and shipped to you.

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